FAQ
Platform FAQ
Common questions about LumiWeb account, billing and product access.
Is this a cloud-based platform?
Yes. LumiWeb is delivered as web-based software with secure account access.
Do I need to install anything?
No installation is required for standard usage.
Can I manage staff accounts?
Yes. Team permissions can be managed by account owners and admins.
Is billing monthly or yearly?
Both billing options are available depending on selected plan.
Do you offer free trials?
Yes. Start Free Trial opens a guided account creation flow.
Can I cancel anytime?
Yes, based on your current subscription terms.